Meet Our Staff
Management
Patrick Zanko
Sales Manager
Brandon Nagy
Sales Manager
Kevin Amolsch
Sales Manager
Rob Licursi
General Manager
Aydrik Ford
VIP Manager
Sales
Steve Cooper
Sales Consultant
Errick Herrin
Sales Consultant
Darryl Williams Jr
Sales Consultant
Maxim Katila
Sales Consultant
Lauren Reitz
Sales Consultant
Ashley Dawson
Sales Consultant
David Roughley
Sales Consultant
Matthew Smoyer
Sales Consultant
Finance
John White
Finance Manager
Michael Shaheen
Finance Manager
Service
Michael Predl
Service Advisor
James Strosnider
Service Manager
Zyan Sheffield
Service Advisor
Tina Bucchioni
Service Advisor
Kaylee Kerr
Service Advisor
Parts
Andrew Knittel
Parts Counterperson
Mark Carter
Parts Manager
Patric Kay
Parts Counterperson
Administration
Jayme Pizzi
Cashier Receptionist
Sean Greene
Inventory Coordinator
Cheryl Mason
Warranty Clerk
Gloria Rege-Stockdale
Cashier Receptionist
Patrick Zanko
Sales Manager
May 31, 2026
Very good this is my fourth car l bought from there and
Very good this is my fourth car l bought from there and always off of Daryl the salesman
May 23, 2026
They were a great group of people.
They were a great group of people. They helped us immediately help us find a car for our daughter and we purchased it, and it was like a in and out thing, no difficulties at all.
May 10, 2026
We were able to come to a deal we both were happy with
We were able to come to a deal we both were happy with and completed the sale. This was my 2nd purchase from this dealership and highly recommend.
Apr 21, 2026
Above expectations and friendly staff Pleasant experience
Above expectations and friendly staff Pleasant experience from start to finish no complaints definitely recommended
Apr 08, 2026
All staff members were helpful and courteous.
All staff members were helpful and courteous. Helped with my questions and were efficient. Recommend them for future buys.
Andrew Knittel
Parts Counterperson
May 29, 2026
Well I was under the impression that when I bought my car
Well I was under the impression that when I bought my car I had to free oil changes. I wasn't told that it was from a year of purchase. When I called and showed up I mentioned it being my last free oil change. I wasn't corrected. Then after waiting over 2 hours for an oil change I was then charged for it. I wasn't told that given a small discount but I wasn't expecting to pay so I had a 3% fee. The crazy 2hr oil change made me late for a co workers retirement ceremony.
May 23, 2026
I was very pleased they kept me informed about my car
I was very pleased they kept me informed about my car they picked up and and delivered
May 12, 2026
I don’t understand why I have to pay for audio module
I don’t understand why I have to pay for audio module just had backup camera replaced.
May 10, 2026
I had a great experience.
I had a great experience. The people were courteous and helpful. What's my repairs
May 03, 2026
Excellent service and repairs.
Excellent service and repairs. They said what they would do and did what they said.
Steve Cooper
Sales Consultant
Mar 21, 2026
Enjoyed working with Cooper & the dealership.
Enjoyed working with Cooper & the dealership. Easy, smooth & simple process from start to finish. Thank you guys! I love the new Maverick!!
Feb 27, 2026
Very friendly and courteous even ask use if we need
Very friendly and courteous even ask use if we need anything like a drink, during or visit. We purchased or ford escape the same day. Thanks to Cooper.
Feb 19, 2026
Lindsey is who I mostly delt with.
Lindsey is who I mostly delt with. She was very knowledgeable and courteous. She kept me up to date on the status of my repair. I couldn’t ask for a better service writer.
Feb 04, 2026
Cooper was a courteous and went to bat for me.
Cooper was a courteous and went to bat for me. Getting me the truck I was looking for and getting me a great deal on my trade. Be sure to request Cooper when buying from Spitzer.
Feb 04, 2026
Cooper was incredibly courteous and professional from
Cooper was incredibly courteous and professional from start to finish.The Ford team was polite and professional.
Michael Predl
Service Advisor
May 23, 2026
I was very pleased they kept me informed about my car
I was very pleased they kept me informed about my car they picked up and and delivered
May 10, 2026
Everything was handled with what updates they had will
Everything was handled with what updates they had will finish recalls when they are able to get it done
May 03, 2026
Excellent service and repairs.
Excellent service and repairs. They said what they would do and did what they said.
Mar 20, 2026
In and out, Quick and easy.
In and out, Quick and easy. What more can I say about this major appointment.
Jan 01, 2026
I have not had a very good experience with the warranty
I have not had a very good experience with the warranty work at all. Far to many trips there with out it being fixed
James Strosnider
Service Manager
May 23, 2026
I was very pleased they kept me informed about my car
I was very pleased they kept me informed about my car they picked up and and delivered
May 17, 2026
The visit to Spitzer Ford was excellent.
The visit to Spitzer Ford was excellent. Oil change, rotation, and an air filter. The experience was no drama, efficient and nice people to interact with.
May 02, 2026
Everything went very well thank you It was a great
Everything went very well thank you It was a great experience and everything went well.
Apr 29, 2026
Good people, answered all questions, on time and on
Good people, answered all questions, on time and on target. Been going there for years.
Apr 23, 2026
They completed the work quickly and exactly to the quoted
They completed the work quickly and exactly to the quoted cost. Would recommend the service department.
John White
Finance Manager
May 10, 2026
We were able to come to a deal we both were happy with
We were able to come to a deal we both were happy with and completed the sale. This was my 2nd purchase from this dealership and highly recommend.
Apr 09, 2026
Darryl was great to work with.
Darryl was great to work with. He gave me all options but also was considerate of my goal in spending and was able to get the price down with a vehicle I love. They answered all of my questions and were transparent during the breakdown of cost when asked questions. My vehicle was on stop sale when I bought it due to the screens on recall, Darryl kept me updated a few times a week on an estimated time for my vehicle to be ready. Great communication.
Mar 21, 2026
Enjoyed working with Cooper & the dealership.
Enjoyed working with Cooper & the dealership. Easy, smooth & simple process from start to finish. Thank you guys! I love the new Maverick!!
Feb 04, 2026
Cooper was incredibly courteous and professional from
Cooper was incredibly courteous and professional from start to finish.The Ford team was polite and professional.
Jan 03, 2026
Made trading in my wife's acura a smooth easy transaction
Made trading in my wife's acura a smooth easy transaction and found me a perfect truck! Can't thank everyone enough.
Mark Carter
Parts Manager
May 19, 2026
I work with Zyan Sheffield.
I work with Zyan Sheffield. I did not work with Mark Carter. Zyan was excellent. In terms of customer service very personable extremely knowledgeable. Overall outstanding. My service experience was excellent as I said overall an outstanding experience thank you.
Mar 12, 2026
Was very helpful and explained everything that was going
Was very helpful and explained everything that was going on in detail. Scott Gilmore was excellent.
Feb 22, 2026
Very good Very good appreciate the shuttle Very good
Very good Very good appreciate the shuttle Very good appreciate the shuttle. Answering this is the worst part of the experience
Jan 31, 2026
Every time I have been there all of the staff treat me
Every time I have been there all of the staff treat me like family. Sales and service staff are outstanding.
Jan 30, 2026
Great crew.
Great crew. I would recommend them Very clean shop. The truck was ready when they said it would be
Errick Herrin
Sales Consultant
May 30, 2026
Painless Professional and the trade in the was fair and
Painless Professional and the trade in the was fair and the experience was good Great job Eric
May 03, 2026
Everyone was very friendly and knowledgeable.
Everyone was very friendly and knowledgeable. Overall the whole process did not take to long.
Apr 12, 2026
Erick was great and the manager of store.
Erick was great and the manager of store. The finance person wasn't pleasant to work with.
Mar 16, 2026
Carfax available straight from the web listing.
Carfax available straight from the web listing. Straight forward dealer. I would do business again.
Aug 15, 2025
Great place David Roughley was my sales man and he did a
Great place David Roughley was my sales man and he did a great job getting me just I needed in a new car. I have used Spitzer for years and service is just as great. I would recommend David and Spitzer ford to all my friends
Zyan Sheffield
Service Advisor
May 24, 2026
Service Dept excellent fast service, they don't try to
Service Dept excellent fast service, they don't try to push unnecessary repairs on you.
May 23, 2026
I was very pleased they kept me informed about my car
I was very pleased they kept me informed about my car they picked up and and delivered
May 16, 2026
Was taken advantage on a recall.
Was taken advantage on a recall. $209 later didn't even fix it. Was in market for new truck won't be back to Spitzer. Z the service tech is worthless.
May 07, 2026
Absolutely unacceptable experience from start to finish.
Absolutely unacceptable experience from start to finish. Zero follow up, complete lack of professionalism, and a front desk employee who was rude, uninformed, and unable to provide even basic, accurate information about my vehicle's status. Communication was nonexistent. Management didn't improve things - instead, they added passive-aggressive attitudes on top of already terrible service. This place is disorganized, poorly led, and clearly lacks accountability. I've been using Ford service departments since purchasing my vehicle in 2012, across multiple states, and this is - by far - the worst Ford service group I have ever dealt with. 0 stars across the board! I will never return and would strongly caution others to take their business elsewhere. This operation needs entirely new leadership.
May 03, 2026
Will miss simple stuff during appointments, price
Will miss simple stuff during appointments, price inconsistency and wait time can be a little much at times
Tina Bucchioni
Service Advisor
May 13, 2026
One of my smoothest maintenance experiences on my
One of my smoothest maintenance experiences on my Explorer Tina answering any questions I had about the process Especially with the accommodation of picking up and delivering my auto because that morning I woke up with a sinus headache and stayed laying down all day
May 12, 2026
I don’t understand why I have to pay for audio module
I don’t understand why I have to pay for audio module just had backup camera replaced.
May 10, 2026
Everything was handled with what updates they had will
Everything was handled with what updates they had will finish recalls when they are able to get it done
May 10, 2026
I had a great experience.
I had a great experience. The people were courteous and helpful. What's my repairs
Apr 29, 2026
Good people, answered all questions, on time and on
Good people, answered all questions, on time and on target. Been going there for years.
Darryl Williams Jr
Sales Consultant
Jun 17, 2026
I just purchased my second car Spitzer and I will never
I just purchased my second car Spitzer and I will never do it again. I work with Darryl (salesman), great guy and the best! Their service department where I had all my work done is fantastic! But….. the financing side is extremely shady and will screw you. They told my wife and I when she was purchasing her car from there Navy Fed was black listed and there was no way they could use them and had to go through them. And after I went through great lengths of arguments and threats they decided to use them which saved me over 2k over 1 full point. The financial department clearly was trying to take advantage of my wife while I wasn’t there and I will never do business with them again and I suggest you don’t either.
May 10, 2026
We were able to come to a deal we both were happy with
We were able to come to a deal we both were happy with and completed the sale. This was my 2nd purchase from this dealership and highly recommend.
Apr 09, 2026
Darryl was great to work with.
Darryl was great to work with. He gave me all options but also was considerate of my goal in spending and was able to get the price down with a vehicle I love. They answered all of my questions and were transparent during the breakdown of cost when asked questions. My vehicle was on stop sale when I bought it due to the screens on recall, Darryl kept me updated a few times a week on an estimated time for my vehicle to be ready. Great communication.
Apr 08, 2026
All staff members were helpful and courteous.
All staff members were helpful and courteous. Helped with my questions and were efficient. Recommend them for future buys.
Nov 19, 2025
Bought a used truck and I felt there was something wrong
Bought a used truck and I felt there was something wrong with the brakes. They replaced rear rotors and pads and cleaned front brakes without any hassle at all. Lindsay kept me informed of the progress I also need to add about my sales experience: I was in a lease that was going to expire in a few months. I decided that I no longer wanted to lease and was looking for a good used truck. I found a certified F-150 at Spitzer Ford in the Falls. I was able to get out of my lease early. Patrick made the whole process flawless! He worked out a fair deal and guided me through the lease termination process. He even contacted lease company and set up to have the leased truck to be picked up at Spitzer. Great guy with great integrity - easy to deal with! The salesman, Darryl Williams was a great guy. He was very nice and very helpful. Darryl went out of his way to make sure I was satisfied with everything. I stopped in the store to look at a used lariat that I saw on Autotrader (I was actually on my way to another dealer to buy a truck I had already looked at). I looked at it but wanted to see it cleaned a little better. I told Darryl that I would like to see it cleaner and if he could get that done, I will come back and take another look. Well, he got it cleaned up and I came back and bought it. Darryl told me to contact him if I have any questions or need help with anything. I found him to be true to his word. I used that offer a few times :). Thanks Patrick and Darryl for the 5 star service!
Michael Shaheen
Finance Manager
Jun 17, 2026
I just purchased my second car Spitzer and I will never
I just purchased my second car Spitzer and I will never do it again. I work with Darryl (salesman), great guy and the best! Their service department where I had all my work done is fantastic! But….. the financing side is extremely shady and will screw you. They told my wife and I when she was purchasing her car from there Navy Fed was black listed and there was no way they could use them and had to go through them. And after I went through great lengths of arguments and threats they decided to use them which saved me over 2k over 1 full point. The financial department clearly was trying to take advantage of my wife while I wasn’t there and I will never do business with them again and I suggest you don’t either.
Feb 27, 2026
Very friendly and courteous even ask use if we need
Very friendly and courteous even ask use if we need anything like a drink, during or visit. We purchased or ford escape the same day. Thanks to Cooper.
Feb 04, 2026
Cooper was a courteous and went to bat for me.
Cooper was a courteous and went to bat for me. Getting me the truck I was looking for and getting me a great deal on my trade. Be sure to request Cooper when buying from Spitzer.
Dec 12, 2025
I prefer bullet points.
I prefer bullet points. 1) we purchased this truck And an Assurant extended care warranty from this location. 2) At the time of purchase, the finance person messed up our loan and put us with the wrong bank. They had to switch it the following week. 3) When we came in for the service issue, Cory could not find our warranty info and input everything incorrectly. Scott had to straighten this out when we arrived. 4) They repaired one issue that was covered by the warranty. 5) They Charged us $196 after quoting $180 to repair a second issue that is a known correction for this year of vehicle. (Update pcm) In fact, there was a class action lawsuit related to this issue in this truck. 5B) You would think this would have been done before they sold us the truck! And if not, this would’ve been a free service, again because it is a known prior issue that led to a lawsuit! 6) The issue related to the PCM leads the truck to burn oil. Ours is burning a quart of oil every 500 to 800 miles! 7) they included a shop charge of $19.60 without explanation. I don’t mind paying such things, but an understanding of what is to come would have been nice. 8) When we arrived for vehicle pick up and I questioned these issues Cory was no help. He seemed aggravated with my questions and sent me to the service manager. 9) The service manager explained, “it is, what it is” and I paid the bill. Not a good experience! 10) We own a family business, if my customers were treated this way, I would go ballistic!
Brandon Nagy
Sales Manager
Jan 08, 2026
Very friendly understanding people.
Very friendly understanding people. I would recommend to anyone They took care of me in every way
Jan 06, 2026
I've been dealing with this dealership for over 30 years.
I've been dealing with this dealership for over 30 years. I love Al Spitzer Ford. I've introduced my granddaughter and my son and they both purchased cars from you all if I have any other friends looking for a car, I would definitely bring them to you.
Kevin Amolsch
Sales Manager
Jun 14, 2026
My experience was simple and quick.
My experience was simple and quick. I am thrilled with my new vehicle! Thank you!
Maxim Katila
Sales Consultant
Sep 23, 2025
Dealership is friendly and easy to work with.
Dealership is friendly and easy to work with. Very pleased with my new vehicle and enjoying my new Bronco. Thanks for a wonderful purchase!
Patric Kay
Parts Counterperson
Jan 11, 2026
service dept and Scott far superior to Liberty Ford I've
service dept and Scott far superior to Liberty Ford I've found a new home !!!
Rob Licursi
General Manager
Aug 15, 2025
Great place David Roughley was my sales man and he did a
Great place David Roughley was my sales man and he did a great job getting me just I needed in a new car. I have used Spitzer for years and service is just as great. I would recommend David and Spitzer ford to all my friends
Jayme Pizzi
Cashier Receptionist
Apr 09, 2026
Darryl was great to work with.
Darryl was great to work with. He gave me all options but also was considerate of my goal in spending and was able to get the price down with a vehicle I love. They answered all of my questions and were transparent during the breakdown of cost when asked questions. My vehicle was on stop sale when I bought it due to the screens on recall, Darryl kept me updated a few times a week on an estimated time for my vehicle to be ready. Great communication.
Lauren Reitz
Sales Consultant
Mar 13, 2025
I visited Al Spitzer Ford last weekend and was helped by
I visited Al Spitzer Ford last weekend and was helped by Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would recommend this dealership to anyone looking to purchase a vehicle.
